On the left side, view key performance indicators like app launches, key end user attributes, and total crashes and errors. The overview page shows us a high level summary of application health. Simply toggle from “browser” to “mobile” traffic. Workflow One: Quickly Identifying Production IssuesĮngineers can quickly pinpoint production issues with full context from the end user experience on iOS and Android, through complex dependencies from 1st party and 3rd party requests and libraries.Įngineers troubleshooting customer facing issues don’t need to use a separate monitoring tool for their mobile traffic. Here’s a quick walkthrough of Mobile RUM from two common workflows: Strong out-of-the-box instrumentation means you can get started in minutes, and if you want to customize you have complete flexibility to add any attribute, event, or metadata. Splunk is open sourcing the instrumentation libraries for both iOS and Android. Getting started is as easy as adding four lines of code. removing silo’s to connect the frontend and backend)Įxtending Splunk RUM’s end-to-end tracing, full-fidelity session capture, OpenTelemetry standardization, and real-time data streaming, Mobile RUM provides a complete view of performance from the end user experience on iOS and Android to backend services and third party dependencies, helping engineers pinpoint the source of customer-facing issues, and improve user-experience on mobile apps. Application performance breakdowns by devices, operating systems, OS versions, app versions (eg.Visibility into complex app dependencies (eg.Teams responsible for building and troubleshooting native mobile apps want three benefits from their monitoring: Improving Customer Experience on iOS and Android: OverviewĬustomer experience on mobile drives digital business outcomes. Along with Splunk Synthetic Monitoring, APM, Infrastructure Monitoring, Log Observer, and Splunk On-Call, Splunk RUM helps improve customer experience and solve problems faster across your entire environment. We’re proud to announce the general availability of Splunk RUM for Mobile, which extends Splunk’s monitoring of customer experience beyond web browsers, and into native mobile applications, helping mobile app developers and SREs analyze and pinpoint customer facing issues on iOS and Android. The challenge, while iOS and Android applications make up significant portions of user traffic and business, engineering teams and monitoring tools are split between mobile app and backend developers this creates siloed visibility on how changes to the app or backend components impact each other, and end user experience. In 2020 there were 218 billion new app installs globally, 13.4 billion from the US alone. ![]() As the world increasingly works, buys, and communicates through native mobile apps.
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